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Block or Unblock User

Blocking a user prevents them from accessing BuildNinja, typically due to policy violations or security concerns. Unblocking a user restores access once the issue causing the block is resolved.

Block User​

  1. Navigate to Users admin-user-management and go to Users tab.

    admin-user-management-users-tab

  2. Search for the user using the Search Users bar above the user grid.

    admin-user-management-users-tab-search-users

  3. Click the Ellipsis ⋮ in the Actions column to open the options menu.

    admin-user-management-users-tab-ellipsis-button

  4. Click Block to block the user.

    admin-user-management-users-tab-block

  5. A prompt will appear to confirm the action. Click Block User to block the user.

    admin-user-management-users-tab-confirm-block

    note

    Blocking takes effect immediately, preventing the user from logging in until they are unblocked.

Unblock User​

  1. Search for the user using the Search Users bar above the user grid.

    admin-user-management-users-tab-search-users-blocked

  2. Click the Ellipsis ⋮ in the Actions column to open the options menu.

    admin-user-management-users-tab-ellipsis-button-blocked

  3. Click Unblock to unblock the user.

    admin-user-management-users-tab-unblock

    tip

    Make sure the issue prompting the block has been resolved before unblocking.